Scope and information you provide
This notice covers PickYourPro.ai and OpenCrew. We collect account and contact information such as name, email, phone and addresses; provider or company details, service areas, credentials and profile images; project descriptions, questionnaire answers, property details, propuestas and selections; messages, documents, photos, decisions, reviews and support submissions. OpenCrew also processes work profiles, skills, availability, work preferences, opportunities, applications, assignments and hours supplied by users.
Do not upload passwords, payment-card numbers, government identification numbers, medical records or other highly sensitive information unless a specific authorized feature expressly requires it. Legal or financial requests should initially describe the service sought without confidential case details. Using our platform does not itself create professional confidentiality or privilege.
Information from devices and other sources
Hosting and security systems process technical information such as IP addresses, request times, browser details and error records. Unless you opt out or use Global Privacy Control, we measure page visits, coarse location, device category, campaign/referrer information, time on pages and request-form progress. We do not need the contents of your messages or questionnaire answers for visitor analytics.
We may obtain business information from public listings and services used for invitations, address validation, maps, imagery or property context. Other users may supply your contact details when inviting you. Such information can be inaccurate; you may ask us to correct it or stop invitations.
How we use information
We use information to create and secure accounts; prepare and distribute requests to relevant providers; facilitate bids, selections, introductions and work coordination; operate OpenCrew; display user-designated public profiles and reviews; process platform charges and receipts; deliver notifications; handle support, disputes and privacy requests; prevent misuse; and meet legal obligations. Optional analytics helps us understand and improve usage. We do not use this notice as permission for unrelated purposes that require separate consent.
AI features may send the text, images or other inputs needed for the requested feature to AI infrastructure providers. Review AI output before sharing. Dictation can use your browser or device’s speech service and its data practices; do not dictate information you are not authorized to process.
Who receives information
Relevant providers receive the project scope needed to evaluate and bid. Selected providers receive protected project/contact details when access is authorized, including after a confirmed paid unlock where required. A client may later choose a replacement provider, who may also receive access. We do not promise that a project will be disclosed to only one provider forever. Do not place private contact details inside public text, propuesta previews or images.
Messages and shared files are available to their authorized conversation or project participants. Group buying does not make every participant’s private files and conversations visible to the group. OpenCrew profile and contact visibility depends on the feature and choices you use. Public reviews and profiles can be copied or retained by visitors and search engines.
We use service providers for infrastructure, authentication and data storage (including Supabase and Vercel), email delivery (including Resend), payments when enabled (Stripe), and mapping, imagery, business listings and AI assistance as used by the feature. Payment-card details entered in Stripe checkout are handled by Stripe; we receive payment status, identifiers and related records. Authorized administrators can access records for operations, safety, support and disputes.
We may disclose information when legally required, to protect rights and safety, or in a merger, financing, reorganization or asset transfer subject to applicable protections. Independent providers and hiring companies are responsible for their own handling of information they receive. They may not use platform contacts for unrelated marketing without a lawful basis.
Cookies, analytics and advertising choices
Essential cookies and storage support authentication, security, drafts and privacy preferences. Site analytics is on by default. You can turn it off at any time through Privacy Choices. Existing opt-out choices remain in effect. We honor Global Privacy Control by disabling optional analytics in the current browser. Refusing optional analytics does not prevent core marketplace use.
This release does not implement advertising pixels or a cross-site advertising data feed. We do charge providers for authorized marketplace introductions. The legal treatment of a disclosure depends on the circumstances and applicable law; you can request a sale/sharing or targeted-advertising opt-out through Support as well as manage browser preferences. Your express request to connect with a provider may still require disclosure needed to deliver that service. New advertising integrations must be assessed and disclosed before activation.
Retention and security
We retain information for as long as reasonably needed for the purpose for which it was collected, including account operation, ongoing projects, payment records, dispute resolution, fraud prevention and legal requirements. Retention depends on the record’s sensitivity, obligations and ongoing use. We review deletion requests individually; there is no promise that closing an account instantly deletes every shared record, legal record or backup.
We use access controls and other safeguards designed to protect information. No service can guarantee absolute security. Copies held by other participants or their independent systems may remain after removal from our platform. Avoid sharing unnecessary sensitive information, and report suspected exposure through Support.
Your rights and requests
Depending on your location and applicable law, you may have rights to access, obtain a portable copy, correct or delete personal information; opt out of sale, sharing, targeted advertising or certain profiling; limit certain sensitive-information uses; withdraw consent; and appeal a denied request. We do not discriminate for exercising applicable privacy rights.
Use Support and select Privacy / data request. Describe the request and provide an email where we can reach you. You do not need an account to submit a request. We may verify identity or an authorized agent’s authority using proportionate information before disclosing, changing or deleting records. Do not include a password or government ID in the initial request. We respond within the time required by applicable law and explain any lawful denial or extension. To appeal, select Privacy appeal and include your reference number. You may also contact your state regulator.
California residents may request applicable categories of information, sources, purposes and recipient categories described above, as well as applicable access, correction, deletion and opt-out rights. We do not knowingly sell or share information about people under 16. The platform is intended for adults and is not directed to children under 18; contact us if a child has submitted information.
Location and updates
The platform is intended for United States users. Service providers may process information in the United States and other locations where they operate, subject to applicable safeguards. We date changes to this notice and provide additional notice or obtain consent where required for material changes. Contact the PickYourPro.ai Team through Support about this notice.