Our agreement and eligibility
These Terms govern PickYourPro.ai and OpenCrew (the platform). “PickYourPro.ai,” “we,” and “us” refer to the operator of this platform. You must be at least 18 and legally able to enter a binding agreement. If acting for a company, you must have authority to bind it. Do not use another person’s identity or create accounts to evade restrictions. Contact the PickYourPro.ai Team through our Support page with questions about these Terms.
By affirmatively accepting these Terms when registering or when otherwise presented, you agree to these Terms and the applicable Provider, OpenCrew, Group Buying, Acceptable Use, Reviews and Project Unlock terms. Our Privacy Notice explains personal-information handling. A feature-specific payment disclosure controls its stated fee if it conflicts with a general description here.
A marketplace, not the service provider
We provide tools for requesting services, comparing propuestas, making introductions, exchanging messages and managing project records. We do not perform or supervise the underlying work, supply labor, act as your agent, or guarantee any user’s conduct. Providers and clients make their own decisions and agreements. No user may bind or represent PickYourPro.ai.
Profiles, matching, rankings, reviews, property information and badges are decision aids, not endorsements, insurance or guarantees. Any verification describes only the specific check identified; it is not continuous monitoring or a promise of suitability. Independently check identity, licensing, insurance, references, scope and safety before engaging someone. Availability varies by service and location. We do not guarantee a particular number of bids, employment, earnings, savings or successful completion.
Accounts and communications
Provide accurate, current information and maintain the security of your account. Report suspected unauthorized access promptly. You are responsible for activity you authorize and for reasonable care of your credentials; this does not transfer responsibility for our own security obligations. Do not share passwords or access private information without authorization.
We send service-related messages about accounts, requests, propuestas and work. Optional marketing is subject to the choices presented to you and applicable law. Providing a phone number is not blanket consent to automated promotional calls or texts. You must have a lawful basis to supply another person’s contact information or invite them.
Proposals, project records and payments
Read and agree on scope, exclusions, price, timing, permits, payment terms and cancellation before work begins. Platform selections and approvals record user actions; additional legally required agreements, disclosures or signatures may still be necessary. A project workspace is not a substitute for a written professional engagement or required contract. Preserve your own copies of important documents.
Bidding is free. Where paid unlocking is enabled, a selected provider may purchase access under the separately displayed Project Unlock Terms. The unlock fee buys platform access and an introduction, not completed work or guaranteed revenue. Project workspaces and group coordination are free additions. OpenCrew is free for workers and companies. We do not hold project funds in escrow or provide payroll. Users arrange payment for underlying work directly.
We may offer new paid features later with clear prospective pricing and any required consent. There are no retroactive fees for previously free use and no subscription merely because you have an account.
User content and intellectual property
You retain ownership of your content. You grant us a nonexclusive, worldwide, royalty-free license to host, store, reproduce, format and display it as necessary to operate, secure and improve the requested platform functions, subject to the Privacy Notice and your sharing choices. Private project files are not licensed for unrelated advertising. Public profiles and reviews may be displayed to visitors and indexed by search engines. You must have the rights and permission to upload or share content.
Our software, design, trademarks and other platform materials remain ours or our licensors’. Your limited permission to use the platform does not permit copying proprietary software, impersonating our brand, bypassing access controls or harvesting personal information. Lawful rights, including fair use and authorized security reporting, remain unaffected. Feedback may be used to improve the service without an obligation to implement it or pay for it.
AI assistance and third-party information
AI-assisted questionnaires, summaries, translations, image suggestions and measurements may be incomplete or wrong. Review and correct them before submitting or relying on them. They are not legal, financial, engineering, medical or other professional advice. Aerial imagery and estimated dimensions do not replace a site inspection or professional measurement. Third-party websites and services have their own terms and privacy practices.
Restrictions, suspension and termination
We may investigate misuse, remove policy-violating content, restrict functions or suspend or terminate access when reasonably necessary for fraud, safety, legal compliance, nonpayment of an agreed platform fee or material violations. We may act immediately for urgent risks and provide notice where appropriate and lawful. Contact Support to request review. Do not create replacement accounts to evade enforcement.
We may change or discontinue features with notice when reasonably practicable. You may stop using the service and request account deletion through Support, subject to lawful retention and unresolved obligations. Termination does not erase obligations already incurred or provisions intended to survive, including payment, intellectual property and liability provisions.
Disclaimers and allocation of risk
TO THE FULLEST EXTENT PERMITTED BY LAW, THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED, ERROR-FREE OR ALWAYS-AVAILABLE SERVICE OR THE ACCURACY OF USER CONTENT.
TO THE FULLEST EXTENT PERMITTED BY LAW, PICKYOURPRO.AI AND ITS PERSONNEL WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOST PROFITS, ARISING FROM THE PLATFORM. OUR AGGREGATE LIABILITY FOR CLAIMS ARISING FROM THE PLATFORM IS LIMITED TO THE GREATER OF $100 OR THE PLATFORM FEES YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
These exclusions and limits do not apply where prohibited by law, including liability that cannot lawfully be excluded for fraud, willful misconduct, gross negligence or other nonwaivable rights. They do not limit remedies that applicable consumer-protection, privacy or accessibility laws require.
Indemnity and user disputes
To the extent permitted by law, you agree to indemnify us against third-party claims and reasonable expenses caused by your unlawful conduct, material breach of these Terms, infringement of another person’s rights or underlying work you provide. This does not cover losses caused by our own wrongful conduct or obligations that cannot lawfully be transferred. We will give reasonable notice and an opportunity to participate in the defense; no settlement may impose an admission or nonmonetary obligation on you without your consent.
Clients, providers, workers and hiring companies are responsible for resolving disputes about their underlying work. We may facilitate communication or investigate platform misuse but do not guarantee a resolution or act as a court, insurer or arbitrator. Contact Support about a platform dispute. Nothing prevents contacting a regulator, seeking urgent relief, using small claims court where eligible, or exercising other legal rights. These Terms do not impose mandatory arbitration or a class-action waiver.
Changes and general provisions
We will date revised Terms and provide notice of material changes, requesting renewed agreement when required. Changes do not retroactively alter accrued claims or agreed charges. If a provision is unenforceable, the remainder continues to apply to the extent lawful. A failure to enforce a provision is not a waiver. Applicable mandatory federal, state and local protections continue to apply.